OUR PROCESS

Once the details of the project have been established, a PayPal Invoice will be sent for a 65% deposit. When payment is received, the design process will begin according to the quoted schedule. A test site will be created and the client will have the opportunity to request a reasonable number of changes to the design.

Our Terms of Service includes reserving the right to deem the number of changes unreasonable and additional changes will be made at an hourly payment. Prior to install, the final payment owed is required. Once a design is approved, it will be installed. If there is an unexplained lapse in communication for more than 14 days, your design may be bumped to the end of the queue in order to respect other clients who are scheduled and have paid deposits.

POST-INSTALL
Cybernuns will address any issues with the Live Site within 15 days of the site installation. After 15 days, any changes will be made at an hourly rate determined at the time of request and will be completed based upon designer availability. NOTE: We usually address issues quickly and, if you are using the Hoster we recommend, that Hoster can address other issues immediately. They provide exceptional service & support.

COMPATIBILITY
Cybernuns only creates mobile-responsive sites. Since technology is constantly evolving, WordPress and Joomla sites will be automatically updated by the Hoster.